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Scheduling Coordinator North Andover

Scheduling Coordinator

Full Time • North Andover
Responsive recruiter
Kind Senior Care is seeking a Scheduling Coordinator to join our North Andover team! We are looking for an experienced professional who has done high volume scheduling/staffing in previous roles and someone who loves interacting with both clients and Caregivers via phone.
 
Kind Senior Care is a fast-paced, family-owned home care provider. We are looking for an individual who will thrive in a small, “all hands-on deck” environment. The person best fitting our organization is one who will embrace our 3 Core Values: Compassion; Integrity; and Innovation. 

Key Responsibilities:
  • Utilize our scheduling software to accurately create and assign schedules to our Care Team in order to meet client needs, log notes and information correctly, and provide timely information to clients, Caregivers, and office staff.
  • Communicate effectively by email and telephone with clients, Caregivers, co-workers, and other client contacts to ensure excellent customer service.
  • Address and resolve scheduling issues (call offs or new client shifts) in a timely and efficient manner, with a focus on assigning Caregivers to provide a good social match and long-term solution to client’s needs. 
  • Other administrative tasks as assigned to support the general operations of the business including but not limited to; internal record keeping, providing caregiving services if needed, introducing Caregivers for shifts, hiring/onboarding support, etc.
Position Requirements and Desired Experience:
  • At least 1 year of scheduling experience
  • Experience working with a scheduling software system (WellSky/ClearCare a plus!)
  • Experience working as Caregiver/HHA/CNA also a plus!
  • A personal or professional history that shows a passion for supporting older adults 
  • Working knowledge of Microsoft Office
  • Ability to work full-time in a professional office setting (8 am to 4:30 pm)
  • High school diploma 
  • Ability to lift, push or pull up to 25 pounds
  • Valid Driver’s License and access to a reliable insured vehicle
Benefits:
  • Paid Time Off
  • Paid Sick Leave
  • 401k retirement program
  • Ongoing training
  • Team oriented work environment
  • Promotion from within
Compensation: $50,000.00 - $58,000.00 per year

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.





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U.S. Equal Opportunity Employment Information (Completion is voluntary)

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

You are being given the opportunity to provide the following information in order to help us comply with federal and state Equal Employment Opportunity/Affirmative Action record keeping, reporting, and other legal requirements.

Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.

If you believe you belong to any of the categories of protected veterans listed below, please indicate by making the appropriate selection. As a government contractor subject to Vietnam Era Veterans Readjustment Assistance Act (VEVRAA), we request this information in order to measure the effectiveness of the outreach and positive recruitment efforts we undertake pursuant to VEVRAA. Classification of protected categories is as follows:

A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service-connected disability.

A "recently separated veteran" means any veteran during the three-year period beginning on the date of such veteran's discharge or release from active duty in the U.S. military, ground, naval, or air service.

An "active duty wartime or campaign badge veteran" means a veteran who served on active duty in the U.S. military, ground, naval or air service during a war, or in a campaign or expedition for which a campaign badge has been authorized under the laws administered by the Department of Defense.

An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.

We think you'll like it here!

How do we make Kind Senior Care the best place to work in home care? That's a question we ask ourselves every day. We strive to create an amazing work environment where our caregivers get the support they need in order to provide the best care.

 

Supportive culture...24/7
Kind is built on supporting each other, and we are available to help you 24/7, day or night!
Highest range of pay in our area
Including a SIGN-ON BONUS for new employees!
Flexible schedules with a variety of open shifts
Find a schedule that works for you! We have a 4 hour minimum for all client visits, so you get the most out of each day! We have 4, 6, 10, and 12 hour shift opportunities!
PAID training and continuing education
Expert training both in person and online with Care Academy so you're ready to provide great care from day 1, and are always up to date on the latest practices.
Career development
As a growing company we love to hire from within!
Paid Sick Time
Start earning on day 1!
Bonus and recognition programs
We take time to recognize the work that you do on behalf of our clients.
Free Tele-health Service
All Kind employees and their dependents get free access to EZACCESSMD tele-health service.
Award Winning Place to Work!
Our employees have spoken, and we are proud to say that Kind Senior Care has been named a Home Care Pulse - Best of Home Care Employer of Choice award winner!